《第二人生》封号后的申诉方法

2008-05-04 14:50:11  作者：  来源：互联网    文字大小：【大】【中】【小】

    -如果你登陆second life时,提示you account has been disable的话,说明你的账号已经停用,被second life封掉了,产生的原因是你做了违返规定的事情.有的时侯,可能你是冤枉的,什么错事也没有做,也被封账号,这个主要原因是你被其它黑户(比如盗用信用卡,刷L$)连累了.这时你可以进行申诉,一般经过7个工作日左右,如果审核没有问题,就会被恢复账号.

在账号被封时,一般可以新注册会员,不过真实姓最好不要采用原来账号的,否则一样会被连累而封掉.另外一个人使用多个账号在一台机器登陆,经常也会被封账号.所以....账号里有钱,还是换现金吧....

下面说说disable这种情况,申诉的方法:

1.首先在www.secondlife.com网站上用账号密码登陆.
2.进到管理界面,这时如果账号被封会提示:

Your account has been disabled by Linden Lab.
Please Call 800-860-6990 during the hours of
9AM - 6PM PST, Monday - Friday.

3.点击这个网址:http://secondlife.com/support,你会进入到申诉登陆界面.

4点击右侧-中间-下部的:Submit a Ticket 进入到申诉问题提交界面

5填表如下:

Summary: (写你遇到的问题概要)
例如:My account has been disabled,I don't know why!
Basic or Guest Access - only a few ticket types allowed:  选 My account has been shut off and I don't know why.
* Details: 例如:
I has been disabled buy I don't Know why,I didn't do err things I think,please active my account again.thanks. my name:XXXX XX address:Liao Ning of China ,;the asnwoer of security questions: 
question:what street did you grow up on?
answer:  XXXXXXX.

一般在七个工作日内,会有客服给你回复你被封账号的原因.这是我碰到的回答,说我遇到了有问题了资金流动,估计我是被黑卡给连累了....解决方案是给我提升了解决的优化级别,等待技术人员审查.

Thank you for contacting us regarding your account issue.
 
Your account is currently on hold while investigations are ongoing into possible irregular L$ transactions.
I have escalated your case to our Account Review team, and you should hear from them shortly regarding this matter.
 
We appreciate your understanding and your patience.
 
Please feel free to contact us again if you have any further problems or queries. 

遇到这种情况,再等待几天,账号就会解封,客服会告诉你:you account has been actived again....

查看你的问题解决情况,可以登陆后,点击 中上部的 My Support History
有四种状态,你可以点击查看具体详细:
New Ticket has not been addressed yet. 
译:新的问题还没有被解决.
Work In Progress Ticket has been assigned to a technician and is in process.
Please Provide Information We require additional information in order to solve your issue.
译:正在处理中,请提供更多的附加信息来解决你的问题,这里一般要提供你的具体信息等.
Solution Provided Your issue has been resolved.
译:你的问题已经被解决了.

我被封的几个账号,都是通过这个给要回来了,如果你的账号是无故的,不妨试一试.如果你是做了坏事,就不用试了,去悔过吧.....大家有什么问题可以到我博客给我留言,同时祝大家好运.

所以要记住自己的所有注册信息：

first name:xxxx
last name :xxx

real name:
         first name: xxx

         last name: xxx

邮箱　　：xxxxxxx＠xx.com
出生年月：xxxx－xx－xx
提问：　xxxxxxxxxxxxxxxxxx?
回答：xxxx